– At least 72 hours prior to scheduled tour start time –
If you need to reschedule your tour please do so by calling (717) 668-1641. Please note that if you cancel your tour a 10% cancellation fee will be charged.
– Less than 72 hours to scheduled tour start time –
If you need to reschedule due to an emergency or for any reason within 72 hours of your scheduled tour, give us a call and we will do our best to work with you. However, any tour cancellations will be charged the full amount. Similarly, if you fail to show for your scheduled tour you will be charged the full payment amount.
-Inclement Weather –
If your tour is canceled due to inclement weather, every effort will be made to reschedule your time or a full refund will be provided.